The advent of airline chatbot has arguably been one of the best things to happen to the aviation industry. Owing to airlines’ increasing ability to automate their customer support with intelligent, AI-powered chatbot, they have seen massive spikes in operational efficiency, customer support representative productivity, and revenue as well.
What is a chatbot?
Types of airlines chatbots
Commonly, three types of airline chatbots are in use today.
What is airline chatbot? — an introduction
The role of chatbots in enhancing customer experience in the airline sector
How chatbots saved the airline sector during the covid-19 pandemic
Challenges in implementing airline chatbots across the industry
How VoyagerAid’s omnichannel AI chatbot for airlines can transform your operations
Airline chatbot features
Tangible gains that VoyagerAid airline chatbot can deliver
Airline chatbot benefits
Quick customer support
Enhanced agent productivity
Substantially reduced manpower cost