Industry Insights

How Flight Scoring Reduces Airline Costs in Critical Scenarios?
Introduction Flight disruptions are a costly challenge for airlines, with 87% of passengers expecting proactive rebooking during such situations, according to IATA. Managing these disruptions efficiently while controlling costs requires a data-driven approach. Flight scoring helps airlines make quick, informed

Can airlines automate rebooking and refunds in the event of flight disruptions?
It’s a scene that plays out in airports every day: A weary family of four, laden with carry-ons and children’s backpacks, races through the crowded terminal to catch their connecting flight. Their hearts sink as they reach the gate, only

How Airlines Can Minimize Passengers Pain During Flight Disruptions?
Flight disruptions are an unfortunate reality for air travelers, impacting thousands daily. But what if airlines could transform these disruptions from a source of passenger frustration into an opportunity to build loyalty?

Why Flights Get Cancelled: 8 Top Reasons You Should Know
Have you ever been all set to travel when the dreaded “Flight Cancelled” message popped up? It’s frustrating, right? But behind every cancellation, there’s always a reason. Airlines deal with a mix of challenges to keep flights safe and running

10 Questions Airlines Need to Ask Before Buying Flight Delay Management Software
It’s 6 AM. Your flights are delayed due to bad weather. The airport is packed with tired, angry passengers. Your staff is stressed. Your phone is buzzing with messages. Sound familiar? Before you buy new software to handle these chaos-filled

Why Clear Policies Matter When Flights Get Disrupted
Every airline faces flight disruptions. Whether it’s weather delays, technical issues, or operational challenges, these disruptions test both airlines and passengers. After working with over 30 airlines globally, we’ve seen how the right policies and tools can turn a potential

Navigating Last-Minute Flight Disruptions in the Airline Industry
The way airlines deal with flight disruptions is undergoing a big change! Instead of the usual complex and mostly manual methods, there’s a shift towards using automated solutions. This is not just about making things more efficient but also about

A Comprehensive Guide to Passenger Self-Recovery Amidst Airline Disruptions
In the fast-paced world of air travel, disruptions are an inevitable reality, affecting passengers and airlines alike. Flight delays, cancellations, and unforeseen challenges can significantly impact the travel experience. Navigating through these disruptions requires a strategic and passenger-centric approach, and

Self-Service Portals Transforming the Passenger Experience When Airline Disruption Occurs
Airline Disruption Management Software plays a pivotal role in the airline industry, especially when paired with self-service portals. Flight delays, cancellations, and changes are inevitable, but the way airlines handle disruptions can significantly impact the passenger experience. Let’s delve into

Optimizing Refund Processing for Enhanced Customer Experience amid Airline Disruption
In the fast-paced world of airline operations, disruptions are inevitable. From inclement weather to technical issues, disruptions can significantly impact travel plans and leave passengers seeking swift and efficient resolution. Amidst these challenges, mastering refund processing stands as a crucial