Passenger Scoring
Ranks passengers based on travel type, age, and special requests
Flight Scoring
Evaluates flights based on stops, departure time, and rerouting impact
Rules & Policy Setup
Configures policies for IROPS, flight changes, cancellations, and vouchers
Disruption Response Management
Defines rules for handling natural disasters and operational irregularities
Why Personalized Rebooking Offers Beat Generic Vouchers Every Time
When a flight is cancelled or gets drastically delayed, the airline is in a moment of truth. Choices made in those initial minutes don't merely establish recovery costs of operations—they define perce ...
Why Airlines are prioritizing disruption management
In today's competitive airline environment, flight disruptions are no longer viewed as inevitable occurrences. They're high-risk moments that establish passenger experience and airline profitability. ...
Why Real-Time Notifications Matter More Than Ever in Air Travel
In today's world of instant expectations, passengers expect to know things immediately—and air travel is no exception. Whether there's a gate change, delay, cancellation, or baggage update, passengers ...
Why Personalized Rebooking Offers Beat Generic Vouchers Every Time
When a flight is cancelled or gets drastically delayed, the airline is in a moment of truth. Choices made in those initial minutes don't merely establish recovery costs of operations—they define perceptions by passengers, the future behaviors of book ...
Why Airlines are prioritizing disruption management
In today's competitive airline environment, flight disruptions are no longer viewed as inevitable occurrences. They're high-risk moments that establish passenger experience and airline profitability. With increasingly intense weather events, operatio ...
Why Real-Time Notifications Matter More Than Ever in Air Travel
In today's world of instant expectations, passengers expect to know things immediately—and air travel is no exception. Whether there's a gate change, delay, cancellation, or baggage update, passengers want to know about it the instant something happe ...