Multi-Channel Notifications
Send real-time alerts via WhatsApp, SMS, and email for timely passenger communication
Customizable Email Templates
Use pre-set templates with dynamic passenger details for consistent and personalized messaging
Targeted Messaging
Personalize notifications based on disruption type, passenger groups, and specific scenarios
Automated Notification Management
Streamline updates on delays, rebooking, and e-tickets with automated send and resend capabilities
Seamless Integration
Sync effortlessly with PSS and CRM systems to deliver real-time, accurate information
Third-Party Communication Channels
Integrate with airline-approved platforms like SMS, WhatsApp, and AI-powered chatbots
Self-Service Re-Accommodation: The Future of Airline Disruption
When flight disruptions occur, passengers don’t want apologies — they want options. Over the past few years, the biggest shift in airline customer behavior has been their desire for control during irr ...
How VoyagerAid Automates Real-Time Passenger Communication for Airlines
Introduction: When Disruption Becomes the Norm, Communication Becomes the DifferentiatorDisruption is the new normal in the wild world of flying.Weather delays, ATC restrictions, last-minute crew issu ...
What Passengers Expect From Airlines During Delays & Cancellations
Flight disruptions aren't new-but what passengers expect during those disruptions has changed more in the last two years than it has in the past two decades.In 2025 alone, 36% of air travelers were hi ...
Self-Service Re-Accommodation: The Future of Airline Disruption
When flight disruptions occur, passengers don’t want apologies — they want options. Over the past few years, the biggest shift in airline customer behavior has been their desire for control during irregular operations (IROPS). In 2025, this became un ...
How VoyagerAid Automates Real-Time Passenger Communication for Airlines
Introduction: When Disruption Becomes the Norm, Communication Becomes the DifferentiatorDisruption is the new normal in the wild world of flying.Weather delays, ATC restrictions, last-minute crew issues—these events happen daily, and what frustrates ...
What Passengers Expect From Airlines During Delays & Cancellations
Flight disruptions aren't new-but what passengers expect during those disruptions has changed more in the last two years than it has in the past two decades.In 2025 alone, 36% of air travelers were hit with cancellations, up from 24% in 2023. That me ...